Privacy Policy

Last updated: September 19, 2026

This Privacy Policy explains how Waldor Toronto, operated by VH Group Sàrl, collects, uses, and discloses personal information when you visit our store, place an order, contact us, or otherwise use our services.

Information We Collect

Depending on how you interact with us, we may collect contact details, order and transaction information, account information, device and usage information, and communications you send to us.

How We Use Information

We may use personal information to process orders and payments, arrange shipping, manage returns and refunds, provide customer support, operate and improve our services, prevent fraud, send transactional communications, provide marketing where permitted, and comply with legal obligations.

Service Providers

We may share information with Shopify, payment processors, carriers, fulfilment partners, analytics providers, customer support providers, professional advisers, and other service providers that help us operate our business.

Cookies and Similar Technologies

We and our service providers may use cookies and similar technologies to operate the website, remember preferences, analyze traffic, improve performance, and support advertising.

Your Privacy Rights

Depending on where you live in Canada, applicable privacy law may provide rights concerning access to and correction of personal information, withdrawal of consent where applicable, and complaints about how personal information is handled.

International Processing

Because we operate internationally and use service providers in multiple countries, personal information may be processed outside your province or Canada, subject to applicable legal requirements.

Contact

For privacy questions or requests, contact vhgroupsarl@gmail.com.