Frequently Asked Questions
Frequently Asked Questions
How can I track my order?
Once your order ships, you will receive tracking information by email. Carrier updates can take up to 48 hours to appear.
How long does delivery take?
Delivery times vary depending on the destination, product, carrier, and fulfilment location. The latest estimate available for your order will be shown during checkout or provided in your shipping confirmation.
Do you offer returns?
Eligible items may be returned within 30 calendar days of delivery. Please contact us before sending anything back so we can confirm eligibility and provide return instructions.
What if my item arrives damaged or incorrect?
Contact us as soon as possible with your order number and clear photos of the issue. We will review the situation and provide an appropriate solution in accordance with our policies and applicable law.
Are prices shown in Canadian dollars?
The currency displayed at checkout is the final currency used for your transaction. Please review the currency and total carefully before completing your purchase.
How can I contact Waldor Toronto?
Email us at vhgroupsarl@gmail.com.